INTRODUCTION
This Privacy Policy describes how VeXara ("the Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.
Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION
To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services:
Information We Collect Directly from You
- Contact details including your name, address, phone number, and email
- Order information including billing address, shipping address, payment confirmation, and contact details
- Account information including username, password, and security information
- Shopping information including items you view, save, or purchase
- Customer support information you provide when communicating with us
Information We Collect About Your Usage
We automatically collect certain information about your interaction with our Services ("Usage Data") using cookies, pixels and similar technologies. This may include device information, browser information, network connection details, IP address, and other interaction data.
Information We Obtain from Third Parties
We may obtain information about you from third parties including:
- Companies who support our Site and Services, such as Shopify
- Payment processors who collect payment information to process your orders
- Marketing and analytics partners
How We Use Your Personal Information
- Providing Products and Services: Processing payments, fulfilling orders, managing accounts, and arranging shipping
- Marketing and Advertising: Sending communications and displaying relevant ads
- Security and Fraud Prevention: Detecting and preventing fraudulent activity
- Service Improvement: Enhancing and optimizing our Services
- Communication: Providing customer support and service updates
COOKIES AND TRACKING TECHNOLOGIES
Like many websites, we use Cookies and similar tracking technologies on our Site. These help us understand how you interact with our Services and improve your experience.
Most browsers accept Cookies by default, but you can modify your browser settings to decline them. Please note that blocking cookies may affect the functionality of our Services.
HOW WE DISCLOSE PERSONAL INFORMATION
In certain circumstances, we may disclose your personal information to:
- Service providers and vendors who perform services on our behalf
- Business and marketing partners
- Affiliates or as part of business transactions
- Legal authorities when required by law
THIRD-PARTY WEBSITES AND LINKS
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
CHILDREN'S PRIVACY
Our Services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.
SECURITY AND RETENTION
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
YOUR RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
- Right to access and know what personal information we collect
- Right to delete your personal information
- Right to correct inaccurate information
- Right to data portability
- Right to restrict processing
- Right to withdraw consent
- Right to appeal decisions
To exercise any of these rights or for any privacy-related inquiries, please contact us using the button above.
INTERNATIONAL DATA TRANSFERS
Your personal information may be processed outside your country of residence. We ensure appropriate safeguards are in place to protect your information when transferred internationally, in compliance with applicable data protection laws.